Client Services from TIB

Your Personal Customer Service Representative

Thomas Insurance:
Johanna Keefe ( about Johanna )
(802) 773-4500
1-800-639-5130

Blue Cross Blue Shield:
1-800-247-2583

Assistance with unpaid claims research

Employees occasionally need assistance in resolving issues with insurance carriers, such as unpaid claims on Medical insurance, referral questions, or have questions on their prescription drug plan. If you contact your carrier at least once and you are still having problems, please contact Johanna for service.

Please complete the appropriate Information Release form fax or email to Johanna and she would be happy to assist you.

Blue Cross Blue Shield Release
Cigna Release
MVP Release
CBA Release

Thomas Insurance:
Johanna Keefe ( about Johanna )
(802) 773-4500
1-800-639-5130